Privacy Policy — CashCowLeads

This Privacy Policy describes how Trend Watchers, LLC ("Company," "we," "us," or "our"), operating CashCowLeads.com ("CashCowLeads" or the "Service"), collects, uses, discloses, and protects information when you use our website, dashboard, and related services. By using CashCowLeads, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect information such as your name, email address, phone number, password (stored in hashed form), business name, service area, and billing information processed through our payment provider.

1.2 Lead Preferences and Targeting Information

To deliver relevant leads to you, we collect information about the types of local services you offer, the geographic areas you serve, and any other targeting preferences you configure in your account ("Your Preferences"). This information is used solely to match you with relevant leads and to deliver them to you via text and email.

1.3 Lead Data

The Service monitors publicly visible posts in Facebook Groups and similar public online communities where individuals have expressed a need for local services ("Lead Data"). Lead Data consists of information that has been shared publicly by those individuals in those forums, such as the nature of the service requested and the general location. We forward relevant Lead Data to you based on Your Preferences. We do not collect private messages, profile data, or any non-public information from Facebook or any other platform.

1.4 Notification and Communication Data

To deliver leads to you via text message and email, we collect and store your phone number and email address and maintain records of notifications sent to you through the Service.

1.5 Usage and Device Information

We automatically collect certain technical information when you use the Service, including IP address, browser type, device information, log data, and usage patterns such as pages visited and features used, typically through cookies and similar technologies.

1.6 Communications

If you contact us for support or otherwise communicate with us, we collect the information you provide in those communications, including message content and any attachments.

2. How We Use Information

We use the information described above to:

Provide, operate, and maintain the Service, including identifying relevant leads and delivering them to you by text and email.
Match Lead Data to your account based on Your Preferences for service type and geographic area.
Process pay-per-lead charges and manage your account balance and billing history.
Send you lead notifications and account-related communications via text message and email.
Monitor, maintain, and improve the Service, including troubleshooting, security, and analytics on an aggregated or de-identified basis.
Comply with legal obligations, enforce our agreements, and protect the rights, property, and safety of the Company, our users, and others.

We will never sell, rent, or share your account information or Your Preferences with third parties for advertising, marketing, or data brokerage purposes. Your data is used solely to provide the Service to you.

3. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

3.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, SMS and email delivery providers used to send lead notifications, payment processing, and customer support tooling. These providers are authorized to use your information only as necessary to provide services to us and are bound by contractual obligations to protect it.

3.2 Legal Requirements

We may disclose information if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a legal claim.

3.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction. We will take reasonable steps to ensure any successor honors the commitments made in this Policy.

3.4 With Your Consent

We may share information for other purposes if you direct us to do so or otherwise provide your consent.

4. Publicly Available Lead Data

Lead Data forwarded to you through the Service consists of information that was posted publicly by individuals in public online communities. We do not access, collect, or transmit private or non-public information from any platform. You agree to use Lead Data solely to respond to the expressed service need in a professional and lawful manner, and not to use it for any unsolicited bulk outreach, spam, harassment, or any purpose unrelated to fulfilling the service request. You are solely responsible for how you contact and engage with individuals whose information is included in a lead.

5. Text Message and Email Notifications

By providing your phone number and email address and enabling lead notifications, you consent to receive text messages and emails from CashCowLeads containing lead information, account updates, and service-related communications. Message and data rates may apply for text messages. You may manage your notification preferences in your account settings or contact us to opt out of text notifications at any time. Opting out of lead notifications will stop lead delivery via that channel but will not cancel your account or affect billing.

6. Data Retention

We retain account information and Your Preferences for as long as your account is active and as needed to provide the Service. Lead Data forwarded to you is retained in our systems for a limited period for delivery confirmation and support purposes. If you close your account, we will delete or de-identify your account data within a reasonable period, except where retention is required to comply with legal obligations, resolve disputes, enforce our agreements, or maintain backups in accordance with our standard backup cycle.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure, including encryption of data in transit and access controls limiting who within our organization can access your data and for what purpose. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to receive a copy of it in a portable format. You can manage most account information directly through your dashboard, update your notification preferences at any time, or contact us using the details below to exercise these rights. We will respond to verified requests in accordance with applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, keep you logged in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service.

10. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information promptly.

11. International Data Transfers

We are based in the United States, and information we collect may be stored and processed in the United States or other countries where we or our service providers operate. By using the Service, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

12. Third-Party Platforms

The Service monitors publicly visible content on third-party platforms such as Facebook. We are not affiliated with, endorsed by, or in partnership with Facebook or Meta Platforms, Inc. Our collection and use of publicly available information is independent of those platforms, and your use of those platforms remains subject to their own terms of service and privacy policies. We are not responsible for the privacy practices of any third-party platform.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated Policy on this page with a revised effective date, and for material changes will provide additional notice as appropriate, such as by email or text. Your continued use of the Service after a change becomes effective constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Trend Watchers, LLC d/b/a CashCowLeads.com
Email: please-reply@trendwatchers.co

BY USING CASHCOWLEADS.COM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY, INCLUDING OUR COMMITMENT NOT TO SELL OR SHARE YOUR DATA FOR ADVERTISING OR MARKETING PURPOSES.